Outlook not able to receive, send or sync email
– With outlook open select the file tab in the upper left-hand corner
– Another screen will open and you will be in the info tab.
– Select account settings and a drop-down menu will open, select account settings in the drop-down
– When the next window opens select the email address that isn’t working properly.
– Above the email selection box there will be a button highlighted that says “Repair”.
– Select this button and the repair account box will open.
– Make sure that all the settings and set up correctly and hit next.
– Outlook will start the process to repair the outlook account
NOTE: You will also want to go to “Send & Receive” on main section of outlook and make sure that work offline is disabled.
How to link Microsoft Outlook on Apple devices
– Download the Microsoft Outlook app from the app store
– Open the app and select “Add Account”
– Enter your email address and click on Office365
– Enter your email address again
– Enter your password and select sign in.
– Your personal emails will now be available
– If you have a shared email account you will need to add that as well. To add that select your profile picture (in the upper left-hand corner)
– Under your profile picture there will be a plus sign, select the plus sign.
– Another window will open requesting you to input the email address.
– Input the email address and that shared account will not display as well.
