Kaitlin Hanlon

S.A.S.S. Coordinator and Tutor Training Specialist
Student Success Center
508 849 3358

SASS Mission Statement

The mission of Student Academic Support Services is to provide a welcoming and inclusive environment where individuals at different points in their academic and professional journeys can access a wide range of resources and support. Our main focus is to foster personal and academic development by empowering learners to become self-reliant and independent. We strive for fairness and equality in our practices, ensuring that all learners have equal opportunities to not only succeed but thrive.

Trinity East Location

Monday-Thursday: 8:00 a.m – 9:00 p.m
Friday: 8:00 a.m – 6:00 p.m
Sunday: 3:00 p.m – 8:00 p.m

Madonna Hall Location

Monday-Thursday: 4:00 a.m – 9:00 p.m
Friday: Close
Sunday: 4:00 p.m – 8:00 p.m

We strive for fairness and equality in our practices, ensuring that all learners have equal opportunities to not only succeed but thrive.

Learning Outcomes

  • To create a welcoming and inclusive environment where all types of learners feel like they belong.
  • Boosting student’s confidence and empowering them to take control of their academic success/future.
  • Promoting continuous academic and professional growth for all students, tutors, work study students, and GAs.
  • Provide equity and equality to all who enter the SASS wing and seek use of its resources.
  • Taking a holistic approach to understanding how to best help a student in need.
  • Create independent learners who are confident in their abilities to achieve greatness.

What are the Student Success Center testing guidelines?

  • Only students with documented accommodations will be permitted to take exams in the Student Success Center.
  • At least seven days before the scheduled exam the professor will scan or email the exam to The exam will then be transferred to a locked closet until the student arrives to take the exam.
  • The name of the student is to be written on the envelope as well as the guidelines for what can be used (notes, books, etc.) on the test, any time restrictions, and other relevant information. If guidelines are not specified then the student will not be allowed to use any materials.
  • Scheduled exam hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday.
  • There will be a specific time scheduled for the student to complete the exam. This time will be prearranged between the student and the professor and, once arranged, the Student Success Center will be notified by the   professor of this time.
  • The professor will write the Anna Maria College mailbox number on the exam envelope so that the Director of the Student Success Center can put the exam in the on-campus mail at the end of the scheduled exam day.
  • The professor will send the Director of the Student Success Center an email upon drop off the exam and when the completed exam has been received.
  • The professor will provide contact information at which he or she can be reached during the exam-taking time (campus phone extension, email address, cell phone number, or room present in).
  • If the student is not present in the Student Success Center within thirty minutes of the start time of the exam, the student will not be permitted to take the exam.
  • Scheduled exam time does not include study time. The student must study before the scheduled exam time.
  • Students are not allowed to bring any unnecessary items or materials into the testing room, specifically cell phones.

Is someone available to help me study or quiz me on certain material?

We have tutors in all subject areas, and the list is posted on the bulletin board in the Student Success Center/Tutoring. Each tutor’s picture is posted along with which subjects they specialize in, as well as their hours. Students do not need to sign up to speak with a tutor.

Are iPods or iPhones allowed at the Success Center/Tutoring?

Yes, as long as the volume is low enough not to disturb other students studying.

Is someone available to read my paper or edit it for grammar mistakes?

Yes, most tutors are able to edit and proofread papers, helping to correctly format the paper, and make grammatical corrections.

Do I have to pay to use the Student Success Center?

No, it is free within your tuition.

Is there a copy machine available to students?

If you need a copy made, a tutor or staff member can make them for you.

Do I always need to meet with a tutor when I come into the Student Success Center?

No, the Student Success Center/Tutoring can be a comfortable place to work alone or with a group.

Does the Student Academic Support Services (SASS) offer accommodations?

If you have a documented disability, please bring the appropriate documentation to Dennis Vanasse, Director of the Student Success Center, and he will determine if you are eligible for reasonable accommodations.