IT Support Center

IT Support Center
Information Commons
(508) 849-3324


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Supporting Your Technical Needs

Information Technology Services is dedicated to helping students, faculty, and staff achieve their goals by providing the support needed for success at Anna Maria. ITS strives to provide the best service, allowing all members of the Anna Maria College community access to all available technology.

Available Resources

The Anna Maria College IT Department provides support for the following technologies for all members of the Anna Maria College Community:

  • Anna Maria Email
  • Computer Login Account
  • Online Resources Login Account
  • On-Campus Printing
  • Campus-wide Wireless Internet
  • Game-System Registration (for Resident Students)
  • Cable TV (for Resident Students)

More Information

Support Contact Form
Computer Specifications
Meet Our Staff


Anna Maria College is dedicated to keeping a secure yet open network to protect security of its students, alumni, faculty, staff, parents and friends. The College is committed to keeping confidential information safe while maintaining accessibility of its resources. The College has set this policy not to create unnecessary restrictions but to keep data in the appropriate hands of those individuals who need to use the data in support of the College’s business or academic pursuits.

Password Changing Policy

We have instituted a computer-enforced policy that requires all users to change their password on a regular basis. This is standard practice in most modern networks and is required to help secure important data and system access.

If you haven’t been prompted to create a new password yet, you soon will be. In order to ensure security, the password you create must meet certain standards. They must:

  • Be at least eight characters long
  • Contain at least one of each of the following: numbers, lowercase letters, uppercase letters

An example, which you should not use, would be: “compL3xpassword”.

Don’t cringe. Changing passwords can be fun. Did you know you could use a whole sentence as a password? You don’t have to limit yourself to a single, difficult-to-remember word. Instead, you can write out a whole easy to remember sentence — as long as it includes a number.

An example, which you should not use, would be: “I will get used to password requirements in 6 months.”

It is important to remember exactly how you typed it, because you must duplicate your case and punctuation perfectly each time. Also, if you get a warning saying that long password doesn’t work with old systems, click “Yes”

Change Your Password

Anna Maria College email address:

The password that you can change here applies to Anna Maria College email, Microsoft Office 365, computer login, printer login, WiFi registration, intranet, and some other services.

It does NOT apply to the Engage online learning system, nor to WebAMC (also known as “Online Student Services” or “EmpowerWeb”).

Click here to change or reset your Engage password.
Click here for help with your WebAMC password or to reset it.

For further support, please contact us at or 508-849-3500.

Support Contact Form

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Specifications for Personal Computers

Anna Maria College recommends that students own laptop computers, but with so many computer manufacturers in the marketplace, it can be both confusing and frustrating to make a purchase.

If you would like advice before making your final choice (whether it be these systems or any other), please don’t hesitate to contact the IT Helpdesk at Our staff would be happy to help you.

Recommended Specifications

When ordering a personal computer ITS recommends purchasing a computer with these specifications:

  • Processor – dual core 2.4 GHz+ (i5 or i7 series Intel processor or equivalent AMD)
  • RAM – 16 GB
  • Hard Drive – 256 GB or larger solid state hard drive
  • Graphics Card – any with DisplayPort/HDMI or DVI support – desktop only
  • Wireless (for laptops) – 802.11ac (WPA2 support required)
  • Monitor – 23″ widescreen LCD with DisplayPort/HDMI or DVI support – desktop only
  • Operating System – Windows 10 Home or Professional editions, or Apple OS X 10.14
  • Warranty – 3 year warranty – desktop only*
  • Warranty – 4 year warranty with accidental damage protection – laptop only*
  • Backup Device – External hard drive and/or USB Flash Drive

Please note: The extended warranties listed above must be added at the enhancement page when selecting your hardware for purchase.

Minimum Specifications

  • Processor – dual core @ 2.4 GHz (i5 or i7 Intel processor or equivalent AMD)
  • RAM – 8 GB
  • Hard Drive – 320 GB 5400 RPM hard drive
  • Wireless (for laptops) – 802.11g/n (WPA2 support required)
  • Monitor – 19″ LCD – desktop only
  • Operating System – Windows 10 or Apple OS X 10.13
  • Backup Device – External hard drive and/or USB Flash Drive

Other Specifications

The majority of Anna Maria’s computing resources and backend systems are built on the Windows platform. Support is available for Apple’s OS X operating system, but we currently do not provide support for the Windows operating system on an Apple computer. Since the choice between an Apple and a Windows system is usually a personal preference, we recommend that you come to campus with which ever operating system you are most comfortable with. If you are coming to Anna Maria with a particular program of study in mind, you may want to check with your academic department to see if they have a preferred computing platform.

Meet Our Staff

Leonita Bytyqi

Help Desk Technician
Information Technology
(508) 849-3225

Richard Onanian

Director of IT
Information Technology
(508) 849-3324

Justin Wallace

Systems Administrator
Information Technology
(508) 849-3327

Terrence Young

IT Support Specialist
Information Technology
(508) 849-3325