IT Support Center

IT Support Center
Information Commons
(508) 849-3500


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Supporting Your Technical Needs

Information Technology Services is dedicated to helping students, faculty, and staff achieve their goals by providing the support needed for success at Anna Maria. ITS strives to provide the best service, allowing all members of the Anna Maria College community access to all available technology.

Available Resources

The Anna Maria College IT Department provides support for the following technologies for all members of the Anna Maria College Community:

  • Anna Maria Email
  • Computer Login Account
  • Online Resources Login Account
  • On-Campus Printing
  • Campus-wide Wireless Internet
  • Game-System Registration (for Resident Students)
  • Cable TV (for Resident Students)

More Information

Support Contact Form
Computer Specifications
Meet Our Staff


Anna Maria College is dedicated to keeping a secure yet open network to protect security of its students, alumni, faculty, staff, parents and friends. The College is committed to keeping confidential information safe while maintaining accessibility of its resources. The College has set this policy not to create unnecessary restrictions but to keep data in the appropriate hands of those individuals who need to use the data in support of the College’s business or academic pursuits.

Password Changing Policy

We have instituted a computer-enforced policy that requires all users to change their password on a regular basis. This is standard practice in most modern networks and is required to help secure important data and system access.

If you haven’t been prompted to create a new password yet, you soon will be. In order to ensure security, the password you create must meet certain standards. They must:

  • Be at least eight characters long
  • Contain at least one of each of the following: numbers, lowercase letters, uppercase letters

An example, which you should not use, would be: “compL3xpassword”.

Don’t cringe. Changing passwords can be fun. Did you know you could use a whole sentence as a password? You don’t have to limit yourself to a single, difficult-to-remember word. Instead, you can write out a whole easy to remember sentence — as long as it includes a number.

An example, which you should not use, would be: “I will get used to password requirements in 6 months.”

It is important to remember exactly how you typed it, because you must duplicate your case and punctuation perfectly each time. Also, if you get a warning saying that long password doesn’t work with old systems, click “Yes”

Change Your Password

Anna Maria College email address:

The password that you can change here applies to Anna Maria College email, Microsoft Office 365, computer login, printer login, WiFi registration, intranet, and some other services.

It does NOT apply to the Engage online learning system, nor to WebAMC (also known as “Online Student Services” or “EmpowerWeb”).

Click here to change or reset your Engage password.
Click here for help with your WebAMC password or to reset it.

For further support, please contact us at or 508-849-3500.

Support Contact Form

Specifications for Personal Computers

Anna Maria College recommends that students own laptop computers, but with so many computer manufacturers in the marketplace, it can be both confusing and frustrating to make a purchase.

If you would like advice, please don’t hesitate to contact the IT Helpdesk at Our staff would be happy to help you.

Recommended Specifications

When ordering a personal computer ITS recommends purchasing a computer with these specifications:

  • Processor – dual core 2.4 GHz+ (i5 or i7 series Intel processor or equivalent AMD)
  • RAM – 16 GB
  • Hard Drive – 256 GB or larger solid state hard drive (“SSD”)
  • Wireless (for laptops) – 802.11ac (WPA2 support required)
  • Operating System – Windows 10 Home or Professional editions, or Apple OS X 10.14
  • Backup Device – External hard drive and/or USB Flash Drive

Other Specifications

The majority of Anna Maria’s computing resources and backend systems are built on the Windows platform. If you are coming to Anna Maria with a particular program of study in mind, you may want to check with your academic department to see if they have a preferred computing platform.

Meet Our Staff

Richard Onanian

Director of IT
Information Technology
(508) 849-3500

Marcos Pagan

Help Desk Technician
Information Technology
(508) 849-3225

Terrence Young

IT Support Specialist
Information Technology
(508) 849-3325